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Every purchase returns an error
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Every purchase returns an error
Every purchase returns an error
Tessa Harte
6/28/10 2:50 AM
RE: Every purchase returns an error
Rosario Iannella
7/4/10 1:20 PM
RE: Every purchase returns an error
Rosario Iannella
7/4/10 1:26 PM
Tessa Harte
Rank: Youngling
Posts: 1
Join Date: 6/25/10
Recent Posts
Every purchase returns an error
Tags: error
6/28/10 2:50 AM
Top
I love this site, but I need help solving a problem. So far, three people have bought the item I posted here, and every single sale has resulted in an error. The email I get from kiqlo claims it is a Paypal error, but when I go to my Paypal account, I am receiving monies from the purchasers without a problem.
How can I get this fixed? The email I get from kiqlo every time someone purchases reads like this:
name@site.com is trying to purchase Laskin’s Bluff but Paypal is replying with an error. Please contact the user to check the status of this transaction. Please contact us if you require more information.
So I am contacting you (I also emailed).
Please help me so that my buyers can have a more smooth experience here at kiqlo. Thank you.
Rosario Iannella
Rank: Padawan
Posts: 80
Join Date: 6/10/08
Recent Posts
RE: Every purchase returns an error
7/4/10 1:20 PM as a reply to Tessa Harte.
Top
Sorry for the delay.
I can see the errrors, I will try to come back to you as soon as possible
Rosario Iannella
Rank: Padawan
Posts: 80
Join Date: 6/10/08
Recent Posts
RE: Every purchase returns an error
7/4/10 1:26 PM as a reply to Tessa Harte.
Top
Hi,
I have checked and the problem is that your paypal account is not UTF-8 enabled. To fix the problem quicker I removed the special character "'" in your title.
This should be fine. I will send you the link to forward to the people that have bought your ebook.
Thanks